Last Updated: [08/01/2026]

Return & Refund Policy for Volaire.Online

Thank you for shopping at Volaire.Online. I aim to ensure you are completely satisfied with your purchase. This policy outlines the rules for returns and refunds. Please read it carefully.

1. Return Eligibility

You may request a return under the following conditions:

• The item is unused, in its original condition, and in the original packaging.

• The return request is submitted within 30 days​ of the delivery date.

• The product is defective, damaged upon arrival, or incorrect (e.g., wrong item or size was shipped).

Please Note:

• Certain types of items may be non-returnable for hygiene or practical reasons, such as digital products, custom-made items, or personal care goods.

• For items damaged during shipping, please contact me promptly with supporting evidence.

2. The Return Process

To initiate a return, please follow these steps:

1. Contact Me:​ Email me at support@volaire.online​ with your order number and the reason for the return. If applicable, please include photos of the product.

2. Instructions:​ After reviewing your request, I will provide further instructions and a return address if the return is approved.

3. Ship the Item:​ Once approved, please ship the item back to the address provided. I recommend using a trackable shipping service for your peace of mind.

3. Refund Process

After I receive and inspect the returned item:

• If approved, the refund will be processed to your original method of payment.

• Please allow 3-7 business days​ for the refund to appear in your account after processing, depending on your bank or payment provider.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Items returned after the 30-day window.

• Items with damage resulting from customer misuse or that are not in their original condition.

• Shipping and handling fees are generally non-refundable, unless the error was mine (e.g., I shipped the wrong item).

• Sale items or clearance goods (such items will be clearly marked as final sale).

5. Contact Information

For any questions about your order or this policy, please contact me directly:

• Website:​ volaire.online

• Email:​ support@volaire.online

• Phone:​ +1 938-249-1038

• Mailing Address:​ YANDEAN MARLON WHEATLEY, 599 WINDING CREEK RD APT B, FAYETTEVILLE, NC 28305-5150

Thank you for your trust in Volaire.Online.

Sincerely,

Marlon Wheately

Volaire.Online